REFUND POLICY

Our policy is valid for a period of 30 calendar days from the date of the purchase. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. Please note that if the period of 30 days has lapsed, we can’t, unfortunately, offer you a refund. 

 

Refund Requirements

The following criteria must be met to qualify for a refund:

  • Product is defective
  • Product must be unopenned
  • Product must be in original packaging
  • Product must be unused

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund. 

 

Contacting Us

If you have any questions, concerns or complaints regarding this refund policy, we encourage you to contact us using the details below:

 

Send an email to:

[email protected] 

with the following details:

Date of Purchase

Location of purchase (if at an event, list name and location of the event)

Your full contact information: Name (First and Last), Phone number, email address and how you paid for your purchase.

This policy was last updated on December 17th, 2024